ft-ops.friendly-tech.com

Friendly operations, in one place.

The production home for the internal applications that run Friendly Technologies' revenue, presales and professional services operations. Access is restricted to Friendly staff; each application enforces its own sign-in.

PlatformFriendly One-IoT™ DMP ecosystem
HostingDedicated production VPS, EU
TransportTLS 1.3, HTTPS only
Operated byFriendly Global IoT Business
Applications

Choose a workspace

RevUpOS - Revenue Uplift Ops

RevUpOS

Revenue Uplift Operations System

Signal-driven, multi-channel lead generation and outreach for the global IoT business. Inbound-led-outbound, end to end.

  • Captures buying signals from 30+ channels, continuously
  • Account-based ICP scoring and lead qualification
  • Personalised multi-channel outreach with Salesforce sync
  • Self-hosted enrichment pipeline: PostgreSQL 16, Redis 7, FastAPI

IoT Presales

Demo and PoC Operations

Manages Friendly's presales demo-IoT activity from first request to technical win, keeping every demo asset accounted for.

  • Demo environment scheduling for One-IoT™ DMP instances
  • Device, SIM and gateway pool inventory with allocation history
  • PoC scope, milestone and outcome tracking per opportunity
  • Handover packs from presales to delivery, versioned
Onboarding · Q4 2026

Professional Services Support

Delivery and Support Management

The Professional Services workspace for managing Friendly support: engagements, entitlements and escalations under one SLA view.

  • Case intake, triage and escalation with SLA timers
  • Deployment and upgrade calendars across customer estates
  • Entitlement and support-contract tracking per account
  • Runbook and knowledge base for repeatable resolutions
Onboarding · Q4 2026

Friendly Device Catalog

IoT and M2M Device Compatibility

The public catalogue of IoT and M2M devices verified against the protocols the Friendly platform manages.

  • 200+ devices searchable by protocol support
  • LwM2M, MQTT, CoAP, TR-069 and TR-369/USP coverage
  • Connectivity options and MNO certifications per device
  • Direct reference for presales and solution design

One platform behind every workspace

Every application on this portal is operated by Friendly Technologies on hardened, dedicated infrastructure: key-only SSH, host firewall, automatic security patching, nightly backups and TLS on every connection.

About Friendly Technologies